Frequently Asked Questions
Need assistance? The team at Shipping Intelligent has compiled answers to some of the most frequently asked questions below. If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.
Q: What makes Shipping Intelligent different from other shipping cost solutions?
A: We are not a software or plugin that just gives you marginally better rates. We work with you to provide you with access to enterprise level shipping rates, typically only available to the largest shippers ($50M+ Annual).
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Q: Are there long-term contracts or can I opt-out anytime?
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A: No contracts whatsoever.
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Q: What if I already have some discounts negotiated with carriers? Can Shipping Intelligent still help?
A: Absolutely, many if not most of our clients had before coming to us. We still beat their existing by 10-20%.
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Q: How long does the rate analysis take?
A: Our pricing analysts will reach out to you typically within 24 hours to connect and request some more data. Once the data is received, we will have a full rate breakdown ready within a day.
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Q: How soon can I start seeing savings?
A: Once we've finalized rates, we can usually have you up and running within a week.